Wednesday, August 24, 2016

Interview with Author of Organizational Behavior and Virtual Work

With the globalization of work and technological advancements in recent years, and with emphasis on service quality today, organizations have changed. Virtual work has emerged as the new employment relationship, and it has been embraced by employees and employers in many industries. This book explores the dynamics of changing organization structures, theories of leadership and trust, and how dimensions of self-efficacy works in this new work relationship.Organizational Behavior and Virtual Work: Concepts and Research shows the enormous impact of technology and globalization on employment relationships and also predicts how they will contribute to the changing dimensions of organizations in the future. With a unique blend of theory and application in the real world of virtual workers, the authors present the most recent research and developments in the relatively new and still emerging area of virtual work. They take an in-depth critical look into the key factors affecting the virtual work environment with practical inputs of suggestions and recommendations. 

Organizational Behavior and Virtual Work

Why this book:
With the changing times of a shrinking world brought about by the Internet and the globalization revolution, work and organizations have changed into a new emerging world of virtual reality. This new work scenario also has set new rules, expectations, and challenges, with opportunities for employees and employers of global businesses. This book explores this enormous impact of globalization and technological advancements on employment relationships and behavior in organizations covering both theoretical and empirical bases of virtual work aspects, underlining application-based suggestions for managers, researchers, policymakers as well students of management.

Who will benefit from this book?
Executives, researchers, leaders, policymakers, managers and students will be able to understand the future work relationship known as the virtual work concept and how the organizational behavior dimensions—importantly, leadership, trust, self efficacy and organization climate are being affected by this new employment relationship as very little research is available specifically from a South Asian perspective.

Why did you decide to write this book?
I decided to write this book to explore and cover the new work scenario that is fast catching on due to its various advantages but yet not explored with strong conceptual knowledge or in a research-based manner . . . till now.

How did you become involved with the subject or theme of your book?
As a part of my research work, I got involved in interviewing and exploring the different dimensions of the topic with employees working as virtual workers within service sectors, especially covering IT, hospitality online portals and ITES (Information Technology enabled Services).

What advice do you have for managers who want to implement virtual work?
Although virtual work brings many advantages for organizations, it brings challenges, so it is not everybody’s cup of tea. And old theories and concepts of behavior in organizations such as leadership and motivation don’t seem to be always working in this work scenario. Managers need to be aware of its pros and cons to have it effectively implemented in organizations, as it can be valuable to relationships and performance, causing satisfaction for both executives and managers.

Can you tell us a particular success story that resulted from using something in the book?
Yes, in reading about the advantages of working virtually, many young working mothers and fathers can balance their work life with opting to work from home or working as virtual workers as it gives them more freedom and control over their lives and helps them to accomplish their personal responsibilities and increase satisfaction.

What do you expect people to get out of this book?
In general people can get a peep into and understand the future business scenario and work relationship, which will affect their personal lives also, as working virtually 24X7 in the future may enhance for some the work-life balance issues, physical and mental health, and other arenas of one’s life. 


Arvind K. Birdie, PhD
Associate Professor and Acting Principal, IIMT School of Management (Oxford Brooks University), Gurgaon, India

Arvind K. Birdie, PhD, is an Associate Professor and Acting Principal at the IIMT School of Management (Oxford Brooks University), Gurgaon, India. For more than twelve years she has been taking postgraduate and graduate courses in management. Dr. Arvind has been consistently recognized for her teaching abilities. She is an avid reader, and her strength lies in teaching various interdisciplinary subjects with equal ease. Besides academic teaching and training, she has organized management development programs for corporate and academicians. She is a regular presenter at international and national conferences and has published papers in several referred journals. Her areas of interest include leadership, work-life balance, virtual work, and positive psychology. She enjoys travelling and spending time with her family in her free time. 

Madhu Jain, PhD
Associate Professor, Department of Psychology, and Director, Department of Life Long Learning, University of Rajasthan, Jaipur, India

Madhu Jain, PhD, is presently Associate Professor in the Department of Psychology at the University of Rajasthan, Jaipur, India, where she is also Director of the Department of Life Long. She has been teaching and guiding postgraduate, graduate, and PhD students for over two decades, and has supervised several research projects and work at the MPhil, postgraduate, and PhD levels. Dr. Jain has published nearly forty papers in scholarly national and international journals and also published four books in the area of psychology. In addition, Dr. Jain is associated with many national and international associations.

Tuesday, July 5, 2016

Discussion with Ralph Hermansen on the New Title "Polymeric Thermosetting Compounds"

Polymeric Thermosetting Compounds

Engineering design teams sometimes have need of a material that may not exist because the combination of required properties is difficult to achieve. One solution is to develop a new material having the required set of properties needed in the application. During the author's 40-year career he has successfully worked on many such problems. The uniquely useful and valuable book, Polymeric Thermosetting Compounds: Innovative Aspects of Their Formulation Technology, presents twenty of those design problems and the solutions, which resulted in patents and spin-off applications.

Author Ralph Hermansen, with years of experience of hands-on experience, is an expert in formulating epoxies, polyurethanes, and other polymers into compounds that have unique properties, and here he shares his knowledge and experience of attaining novel solutions to very challenging problems. He covers polymeric compounds such as coatings, adhesives, encapsulants, transparent plastics, and others.

We recently had a chance to discuss this new book with Mr. Hermansen. 

Your book is titled: “Polymeric Thermosetting Compounds”. What are these
materials exactly?

Ralph Hermansen: Well, polymers are giant molecules. Polyethylene is the polymer of a plastic
material, which everyone knows. Thermosetting polymers are a special type of polymer, where
two or more reactants build a three-dimensional polymer. Thermosetting compounds are
products, which are designed to serve a function. They might be adhesives, coatings, sealants,
encapsulants, casting compounds and the like. Two-part epoxy adhesives are examples of
polymeric thermosetting compounds.

Your book’s subtitle is “ Innovative Aspects of their Formulation Technology”.
What does that mean?

Ralph Hermansen: These individual adhesives, encapsulants, etc. are called compounds and
they consist of a number of ingredients. The specific ingredients, the amounts used, how they are combined, etc. are analogous to a recipe in cooking. However, instead of calling it a recipe, we call it a formulation. A simple epoxy formulation might consist of a liquid epoxy resin and a
liquid curing agent. A simple polyurethane formulation might consist of a polyol and a di-
isocyanate. The typical epoxy compound cures to become a hard stong plastic. The polyurethane compound might cure to become hard or rubbery, depending on the choice of polyols and isocyanates. More complex formulations contain multiple resins, etc. as well as fillers, colorants, diluents, stabilizers,catalysts, and other ingredients.

I understand what a formulation is now. What do you mean by “formulation technology” and who would be concerned with that topic?

Ralph Hermansen: Formulation technology is the art and science of formulating. The formulator
is concerned with formulation technology because he uses it to create formulations which satisfy
customer requirements. The customer is also concerned because he wants the adhesive, coating, casting compound, etc. to properly work in their applications. Let’s take a skateboard
manufacturer as an example. Let’s say he wants to purchase a polyurethane casting compound to make skateboard wheels. He wants the cured wheels to be transparent, as water-white in color as possible, and he wants the wheels to be the right flexibility, firmness, and resiliency to satisfy the skateboard users. The manufacturer also wants a compound, which is inexpensive and easy to process. The formulator selects ingredients, which he believes will produce these desired properties. He will conduct tests in the lab, but evaluation with actual skateboards is vital to putting out a safe product. It is almost always an iterative process of reformulate and test to
optimize the compound to suit the application.

You had referred to this formulation process as custom formulating. How did you
get interested in it?

Ralph Hermansen: I was hired to create a research and development department for a California company that did custom formulating in 1970. I saw a wide spectrum of such customer
problems. I hired and trained my formulating staff over a period of years. Eventually, I had a
team of skilled formulators working on these problems. I saw that some of our competitors did
not listen carefully to the requestors list of property requirements and casually submitted their off-the-shelf products as samples. The customer had the burden of testing random submittals in the hope one of them worked. I thought this was the wrong way to operate. Instead, I tried to make the formulation development process as scientific as I could. I became fascinated with the
challenge and developed a set of rules to optimize my success.

Your book has many case studies, where you solved very challenging custom
formulating projects. Tell us about one of them.

Ralph Hermansen: All of the case studies in the book resulted in a patent. I am free to discuss
them because they are in the public domain. One project, that particularly interested me, was
about replacing a thermal transfer adhesive (TTA) used on space satellite electronics. There is no air in space to cool the electronics, so the TTA served to conduct heat away from the electronic modules and give them longer service life. The existing TTA was composed of a commercially-available polysulfide adhesive, which had a high loading of tabular alumina to give it thermal conductance while retaining dielectric properties. The problem was that it was a bad out-gasser and NASA was going to outlaw it for future satellites. My assignment was to duplicate or exceed its numerous property requirements with a new TTA that passed the NASA outgassing
requirement. I began by reviewing previous efforts to find a replacement. Compound suppliers
had been invited to submit samples. None were acceptable. Yet, a polyurethane elastomer had
come the closest of any to succeeding. I worked closely with the supplier to correct the
deficiencies, while running a parallel effort in my own lab. I made a major breakthrough with
significance to a range of products. Read the full story in the book.

Why do you think your book is unique?

Ralph Hermansen: There are handbooks, which examine the properties of thermosetting plastics and elastomer formulas. However, I have not yet seen a book, which helps you formulate a compound to meet a list of property requirements. I wanted to write that book. I had saved 40 years of notes and reports from my career. I am a chemist by education, but have operated in a multidisciplinary environment my whole career. I moved around a lot in my early career to broaden my experience. I had planned to write a book on formulating when I retired and made several abortive attempts before this one. I believe that “Polymeric Thermosetting Compounds” is truly unique in addressing custom formulating.

Who would benefit from reading this book?

Ralph Hermansen: Companies that formulate and sell adhesives, coatings, sealants, encapsulants, casting compounds, and similar products should benefit enormously from this book. There are many great products, which have recently gone off-patent in this book. They are
available for free. Even better though, is the spin-off potential from these products. Engineers
seeking a compound for their application, but unable to find it will benefit from this book. Young
people, considering a career in materials, can walk in my shoes and feel the emotion of solving an impossible assignment. Ingredient suppliers need to know what is in this book. They will get a
better understanding of what their customers experience.

About Ralph Hermansen: 
Formerly Senior Scientist, Hughes Aircraft Company, El Segundo, California

Ralph D. Hermansen was formerly Senior Scientist at Hughes Aircraft Company in El Segundo, California. He was very active in the Society for the Advancement of Materials and Processes Engineering (SAMPE) and has presented papers annually and attended many seminars and sessions. He has 21 patent awards and won best inventor award in 1991 from Hughes Aircraft Company. He has taught courses at HAC as an instructor in their Advanced Technical Education Program (ATEP) for several years materials engineering and Pascal Programming Language and is the author of Formulating Plastics and Elastomers by Computer (Elsevier). Mr. Hermansen was known nationwide as one to see with challenging material problems. Anxious clients, from as far across the continent, traveled to seek his help with "unsolvable problems.” He currently reviews books in his field.

Monday, June 27, 2016

Apple Academic Press Plans New Book on Food Allergies for Restaurant Managers

Apple Academic Press Plans New Book on Food Allergies for Restaurant Managers

Dr. Mahmood Khan, senior editor in hospitality/tourism for Apple Academic Press, invites
faculty and professionals to contribute to his forthcoming new handbook on food allergies for restaurant managers, to be published by Apple Academic Press. Tentatively titled Handbook of Food Allergies for Restaurant Managers, this handbook will be designed as a reference book for professionals at restaurants, cafeterias, dining halls, cafes, diners, fastfood establishments, and more. According to a study released in 2013 by the Centers for Disease Control and Prevention, food allergies among children increased approximately 50% between 1997 and 2011. The number of people who have a food allergy is growing, but there is no clear answer as to why. This volume addresses this important topic from the restaurant manager’s point of view. 

For more information, see here: Handbook of Restaurant and Food Service Management

Thursday, June 23, 2016

Summer 2016 News, Announcements, and Updates!

AAP is excited to announce several titles recently off the press and several titles hitting the presses. 


The 21st Century Meeting and Event TechnologiesPowerful Tools for Better Planning, Marketing, and Evaluation
By Seungwon "Shawn" Lee, PhD, Dessislava Boshnakova, PhD, and Joe Goldblatt, EdD, FRSA
If you are looking for well-rounded coverage of a wide range of events technology issues with lots of specific ideas for adoption, selection and implementation, I highly recommend this book. . . . ” —From the Foreword by Corbin Ball, Meetings Technology Analyst, Corbin Ball & Co.

An instructor’s manual and other supplemental information are available for faculty.

By Jerald Chesser, EdD
Prepares individuals for the challenging and exciting world of management in a hospitality context using effective techniques in both presentation and content.” —Robert J. Harrington, Carson College of Business, Washington State University
An instructor’s manual and other supplemental information are available for faculty.


Robertico Croes, PhD, and Manuel Rivera, PhD

This is one of the most important books ever written about tourism development. . . . A compelling read. . . .”—Richard Teare, PhD, Global University for Lifelong Learning (GULL)

Vincent P. Magnini, PhD, and Carol J. Simon, MBA
This is a handy book that deserves a spot on any hotel manager’s bookshelf.  It is loaded with practical and clever recommendations that, if implemented, will result, simply and clearly, in better run hotels.” —Stephen W. Litvin, College of Charleston, South Carolina


Editor-in-Chief: Mahmood A. Khan, PhD

To be designed as a reference book for professionals in hospitality, restaurant, and foodservice management. Contribute your information on new trends in the management of restaurant and foodservice business.

Editor-in-Chief: Mahmood A. Khan, PhD
This handy reference volume will provide must-have information on: types of food allergies, foods involved in allergies, the science of food allergies and tolerances, food allergies and menu planning, elimination of food allergens, symptoms and management of food allergies, diagnosis and management of food allergies, quantity food production, and more.

FACULTY: To request examination copies, please send the book title you are requesting as well as your name and title, course title, course enrollment, course start date to

DISCOUNTS FOR BOOK PURCHASES: Use promo code APP12 for a 15% discount and free standard shipping when ordering online.
AUTHORS/EDITORS: AAP is always looking for quality books to consider for publication. We invite you to submit a proposal for your book idea. Please use our book proposal questionnaire here or contact  We look forward to hearing from you.